Case study Getac UX10-IP: Superior data management for rescue services

Case study Getac UX10-IP: Superior data management for rescue services

Emergency medicine: Reliability in rescue missions even under adverse conditions in the Borken district – thanks to the fully robust UX10-IP tablet from Getac.

/ Challenge /

In the district of Borken, about 22,000 pure rescue missions are carried out per year. The Getac devices used so far were highly appreciated by those responsible for the rescue service because of their robustness and functionality. However, after more than five years of continuous use, it became necessary to replace all the old devices. An enhanced solution was now sought with which paramedics and emergency doctors could reliably and quickly record every step of a mission in the future, as well as enter data quickly and conveniently, optionally with a pen or glove. The new tablet also had to be able to withstand knocks and bumps as well as being dropped or disinfected extremely frequently, and it had to be able to withstand both indoor and outdoor use. Again, they called upon Getac’s partner Mettenmeier. A selection of rugged tablets from various manufacturers was tested, and the fully rugged tablet from Getac was convincing across the board.

/ Solution /

The district of Borken decided to replace its older Getac RX10 series devices with modern UX10-IP (Infection Prevention) tablets with large, powerful batteries that also offer secure real-time communication using special SIM cards: from the ambulance to the doctor – who is often not on site – in just a few minutes.

In the ambulance (RTW), Havis docking stations ensure continuous operation, as the UX10-IP is permanently charged up here. If calls are transmitted to the ambulance via the control centre, the emergency team receives all recorded information and patient data directly on their UX10-IP devices.  Starting with emergency care at the scene, paramedics can then immediately start with the intended documentation – since the important data is already available. Whether the UX10-IP is used indoors or outdoors: Getac’s fully rugged tablet is suitable for all emergency medical operations, regardless of the environment.

/ Advantages /

The fully rugged UX10-IP tablet not only impresses with its speed and durable construction, which enables reliable work even after drops or strong impacts, but also with the performance of its batteries, which can be constantly charged via Havis docking stations. UX10-IP and Havis docking station are part of GETAC Select and work perfectly together. While many rugged solutions require time-consuming and cost-intensive searches for suitable accessories from various suppliers in addition to the device, Getac customers can get everything from a single source via the Getac Select programme.

UX10-IP

  • Fully rugged tablet with a 10.1" FHD LumiBond 2.0 display with 1,000 nits
  • Windows 10 Pro operating system
  • 10th generation Intel Core i5 processor
  • Sealed front buttons ensure easy cleaning to support infection prevention for healthcare professionals
  • Enhanced security features to protect against security attacks and safeguard sensitive data
  • Optional: multi-functional hard grip for more mobility and flexibility

»Since the work equipment of rescue workers is exposed to high stress, we chose the UX10-IP from Getac because of the suitable device features and warranty services. Our experience with Getac has shown that we can also rely on the service and that our devices are quickly ready for use again should we ever need to make use of the extended five-year Bumper-to-Bumper warranty.«  

André Garwer (Emergency Paramedic)

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