An incredibly easy way for your customers to optimise the operational uptime of their Zebra mobile devices, and therefore the performance of their businesses, is through the comprehensive Zebra OneCare Maintenance Plans. They set high standards for service, repair and direct support from the vendor. As a result, you help your customers with virtually all of their operations and significantly improve their business results. Additionally, Zebra OneCare gives your customers access to the cloud-based VisibilityIQ OneCare tool and LifeGuard for Android.
OneCare Essential – Core AssuranceZebra’s OneCare Essential service offering is more than just a standard warranty. It includes additional security offerings such as comprehensive repair coverage, live support, access to restricted software and device diagnostics for mobile computers.
OneCare Select – maximum protectionIn addition to Essential services, Zebra OneCare Select offers 24/7 live technical support, device commissioning, spare parts management and advance replacement delivery – enabling same-day shipment of replacement devices.
OneCare Special Value – Right-Priced ProtectionThrough Zebra OneCare Special Value (SV), your customers protect their Zebra mobile devices in the value segment with repairs within five days, optional accidental damage coverage and reliable technical and software support.
OneCare Technical and Software SupportWith Zebra OneCare Technical and Software Support (TSS), your customers have access to exclusive software upgrades and security updates – even for third-party applications – and optional support from Zebra experts in 17 languages for hardware and software issues.
OneCare On-Site Support*For repairs and maintenance on equipment that is too important, large or cumbersome to ship, the Zebra Service Centre will send a trained and certified Zebra technician to your customers within 1 or 2 business days for personal support.
* Not available for all regions.
MC9300
TC57
TC26
MC3300x
L10 Serie