Because hardware is heartware to us, we offer you excellent technical support. If you have any technical questions, please contact our technical specialists by phone or e-mail. As an authorised service center for many of our vendors, we handle repairs under warranty. No longer under warranty? No problem! Contact us – we will be happy to make you an offer. We also take care of testing devices or requesting RMA from the vendor – simply, quickly and without complications. That’s a promise!
Specialist Area 1: Barcode Scanners/Mobile Computers/POS
Whether damaged housings, broken cables, defective charging stations, software errors or interruptions in the connection between the device and the host – our specialist department will take care of all your questions relating to scanners, mobile computers or POS systems.
Call us at: +49 6081 600-567
We repair: Epson, Citizen TSC, TSC Printronix, Evolis, BIXOLON, M3 Mobile, Colormetrics, Metapace
Please contact us if you have any technical questions – we are happy to help!
Specialist Area 2: Printers
Our second area of expertise is receipt, label and card printers. Whether you have a defective print head or problems with the software or driver, feel free to contact us!Call us at: +49 6081 600-568
Device testing and RMA request to the vendor: Zebra, Honeywell, Datalogic, Elo, iiyama, Getac, Panasonic, Newland, SUNMISUMNI, CipherLab, Labelmate, apg, Anker, ratiotec, HIDHDI, DN, KOAMTAC, eviden, SwissbitSWISSBIT, PromagPROMAG, Addimat
We respond within 2-3 hours!
respond within 2-3 hours!
We complete in-house repairs on average within 7-10 business days!
We process one-third of all repairs in less than 3 business days!
Staging services not available in MENA.
Talk to your sales contact for our technical support – we are happy to help!
