Accident? No problem at Getac!

Accident? No problem at Getac!

Bumper-to-bumper: full service with free repair in case of unexpected accidents

Imagine you get a full repair from your car dealer after an accident. And, with a total loss, a free new car. Unthinkable, you say? Getac offers exactly this service to your customers, and thus becomes a service pioneer. With the bumper-to-bumper warranty, expensive and long out of warranty repairs are now a thing of the past.

Increase your customer satisfaction and lower their Total Cost of Ownership (TCO). The Getac bumper-to-bumper warranty goes beyond expectations and provides your customers with a complete package offering fast repair, comprehensive logistic services and coverage of accidental damage – a premium service which is included in the standard package offully rugged products (depending on the product with a term of three or five years). If a device is beyond repair, it is replaced with an equivalent replacement or latest generation product.

Brilliantly simple – simply convincing

Another advantage: your customer is able to calculate the price for their project period, reducing the possibility of unexpected and potentially additional out of warranty project costs. This will ensure they keep their enterprise IT budget within plan. The customer simply reports their product fault online at www.getac.com under the service support page, and Getac takes care of the rest – completely free of charge!

The damaged device will be picked up by DHL the next working day. All the usual work associated with the process, such as the provision of packaging, proof of shipment, etc. are taken care of. Within one week, your customer receives their repaired device.

An all-round hassle-free package for your customers, too!

Excellent benefits:

  • First-class repair by Getac-qualified technicians.
  • Only Getac-approved original parts are used for repairs.
  • Standard and consistent repair management.
  • Fast repair: processing is generally carried out in a maximum of five working days.
  • Getac assumes responsibility for the device during the entire repair process.
  • Easy logistics handling: pick-up from the customer’s location with date notification via text message. A DHL courier packs the device in specially developed packaging.

 

Rugged devices for special challenges

Whether the car industry, emergency services, the manufacturing industry or transportation and logistics — all these sectors have one thing in common: they need notebooks and tablets that must withstand operational challenges, including heat, vibration, dust and other uncertainties. Trust an established innovative manufacturer of robust computer hardware: Getac!

Bumper-to-bumper: One more reason for you and your customers to choose Getac! Do not hesitate: call Jarltech today to order Getac products.